Security & Privacy
The Grease Monkeys Limited take online security very seriously.
The Grease Monkeys requires your credit/debit card details to ensure all your orders are processed efficiently.
All transactions take place via a secure server link (SSL) utilising the latest encryption technology from WorldPay. We also operate a 3-D secure SSL 128-Bit Encrypted payment system, so you can be sure orders are processed safely.
We do not hold details of your Credit/Debit cards on our database to ensure your maximum security.
The Grease Monkeys is committed to protecting your privacy. We only collect information about you to process your order, we do not use these details to send you unsolicited information. We will never pass your personal or order details to any other company, other than to fulfil the delivery of your order.
When you make a purchase from The Grease Monkeys you will be asked to provide your name, email address, billing address, delivery address, phone number and credit card or debit card number. Details of all your order transactions will be collected and stored.
For our garage services, your name, address, email address, telephone number, vehicle details are requested and kept on file to maintain vehicle history, send you vehicle service or repair reminders, promotions and offers. You may opt out altogether or select preferred contact methods using the customer portal link.
The information we hold about you needs to be accurate and up to date. You can check and amend the information we hold about you. The personal information that we hold about you will be held in accordance with our internal security policies.
Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit The Grease Monkeys website. They are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details.
Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable you to transact whilst other cookies enable us to give you an enhanced, personalised web experience.
By using our site, you also consent to the use of these cookies. Cookies are used on our site for the following reasons:
- To allow you to securely sign in to your The Grease Monkeys Account, so that you can use "My Account" features such as order information, making payments and viewing statements.
- To store the content of your online shopping basket whilst you browse the site and to complete an order.
- To record the areas of the website that you have visited, products you have viewed and time spent browsing, as well as the products you purchased. The Grease Monkeys uses this information to help make the website more user friendly, develop our site design and to continuously improve the quality of the service we provide.
- To distribute visitors to our site evenly across platforms to ensure the content is served at the fastest possible speed.
Are cookies safe?
Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies.